Shipping policy
Applies To: Orders placed on PetreCo.shop
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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You will receive a confirmation email with a tracking number once your order ships.
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Transit times depend on your shipping method:
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Express: 5–10 business days
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Standard: 7–12 business days
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Free Shipping: 8–13 business days
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2. Shipping Methods & Delivery Times
We ship using USPS (Ground Advantage or Priority Mail depending on package size), UPS, FedEx, and CJPacket.
| Shipping Method | Estimated Delivery Time | Cost (USD) |
|---|---|---|
| Express Shipping | 5–10 business days | $18.99 |
| Standard Shipping | 7–12 business days | $9.99 |
| Free Shipping | 8–13 business days | $0.00 |
⚠️ Delivery times may vary due to weather, holidays, or carrier delays.
There are no hidden charges or membership fees.
Standard Shipping:
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Handling Time: 1–3 business days
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Transit Time: 7–10 business days
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Total Delivery Time: 7–12 business days
Express Shipping:
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Handling Time: 1–3 business days
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Transit Time: 5–9 business days
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Total Delivery Time: 5–10 business days
Free Shipping:
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Handling Time: 1–3 business days
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Transit Time: 7–12 business days
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Total Delivery Time: 8–13 business days
3. Free Shipping
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Free standard shipping is available for all orders.
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Orders below the minimum will have standard shipping fees calculated at checkout.
4. Shipping Restrictions
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We currently ship only within the United States, Europe (EUR), and Canada.
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We do not ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. Territories.
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Hazardous, oversized, or restricted items may not be eligible for shipping.
5. Incorrect Address / Failed Delivery
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Customers must provide the correct shipping address at checkout.
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If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipment costs.
6. Order Tracking
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Once shipped, track your package using the tracking number provided in your shipping confirmation email.
7. Need Assistance?
Contact us:
📧 Email: support@petreco.shop
📞 Phone: +1 (213) 495-4229
📍 561 Fairbourne Pl, Oxnard, California 93033, United States
Business Hours: Mon–Fri 10:00 AM – 8:00 PM (PST)