Free Shipping to United States Addresses Only
Free Shipping to United States Addresses Only

Privacy policy

PetreCo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). PetreCo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. This does not include information that is collected anonymously or de-identified.

We may collect or process the following categories of personal information, depending on how you interact with the Services:

  • Contact details: name, address, billing address, shipping address, phone number, email address.

  • Financial information: credit/debit card, account numbers, payment details, transaction information.

  • Account information: username, password, preferences, and settings.

  • Transaction information: items viewed, added to cart, purchased, returned, or exchanged.

  • Communications with us: customer support inquiries, messages, or feedback.

  • Device information: IP address, browser type, device identifiers.

  • Usage information: interaction with the Services, navigation, and clicks.

Personal Information Sources

We may collect personal information from:

  • Directly from you: when you create an account, communicate with us, or make purchases.

  • Automatically: via cookies or similar technologies when you use our store.

  • From service providers: engaged by us to provide technology, payment, or shipping services.

  • From partners or third parties.

How We Use Your Personal Information

We use personal information to:

  • Provide, tailor, and improve the Services, including processing orders, arranging shipping, and creating a personalized shopping experience.

  • Marketing and advertising purposes, such as promotional emails or targeted online ads.

  • Security and fraud prevention.

  • Customer support and communications.

  • Legal compliance and enforcement.

How We Disclose Personal Information

We may share your information with:

  • Shopify and third-party service providers (e.g., IT, payment processing, analytics, fulfillment).

  • Marketing and business partners.

  • Affiliates or corporate group members.

  • In connection with business transactions like mergers or bankruptcy.

Contact

If you have questions about our Privacy Policy or your personal information, you may contact us at:

PetreCo
📍 561 Fairbourne Pl
Oxnard, California 93033
United States

📧 Email: support@petreCo.shop
📞 Phone: +1 (213) 495-4229

Business Hours: Mon–Fri, 10:00 AM – 8:00 PM (PST)